Weatherproof Frequently Asked Questions

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Storm Door Ordering Information: How to Measure your door opening.
Storm Window Ordering Information: How to Measure your window opening.
Questions
1. How long do you warranty your vinyl replacement windows?

2. What colors do you make your storm windows and storm doors in?

3. Do you have someone to install your products?

4. Do you have someone to come out on a service call if there is ever a problem with a product?

5. Will you sell to the general public?

6. Do you carry replacement parts?

7. We have a dog that is always ripping a hole in our screen, do you have a special guard to prevent this from happening?

1. How long do you warranty your vinyl replacement windows?

Lifetime warranty on the frame, 20 year warranty on the glass

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2. What colors do you make your storm windows and storm doors in?

Mill, White, Almond, Bronze, Brown, and Black

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3. Do you have someone install your products?

No, the largest part of our customer base is contractors, so anyone wanting installation is referred to one of our contractor customers.

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4. Do you have someone to come out on a service call if there is ever a problem with a product?

Yes, we have a service guy to come out and survey the situation.  In some cases a service and labor charge will apply.

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5. Will you sell to the general public?

Yes, we’ll be happy to process anyone’s order.  The critical thing is to know the exact sizes that you need because most of our products are custom made.

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6. Do you carry replacement parts?

Yes, we carry replacement parts on all our products and various outside manufacturers.

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7.We have a dog that is always ripping a hole in our screen, do you have a special guard to prevent this from happening?

We carry grilles that will protect your screen, but a better product may be “Paw Proof” screen.  It looks a lot nicer than a grille and holds up to the wear and tear of most animals.

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